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Caring Companion Home Care provides in-home personal care, med reminders, meals, transportation, and more. We do not provide skilled nursing care.
All of our staff are regular W-2 employees. Each on is hired, trained, and managed by our office staff.
We cover eastern Massachusetts. Check the list on our Massachusetts home care locations page.
We perform checks on criminal background checks, driving records, Nurse Registry, Office of the Inspector General Exclusions List, and Social Security verification and trace. Additionally, we contact previous employers as part of our screening for all Caring Companions.
Yes. We carry a bond for $5000 against theft.
Some insurance companies cover our services and we are happy to provide the documentation required to establish eligibility. However, we bill directly to the family and the family collects the reimbursement from their insurance company.
Yes. In fact, we give special training to our caregivers based on a curriculum published by the Commonwealth in conjuction with the Massachusetts Alzheimer's Association.
CCHC offers the 24x7 Connected Home Care portal and all its features at no additional charge to our client families because we believe that ongoing, real-time communication is essential to providing personalized care for your loved one. We commit to going above and beyond your expectations.
No. You can handle all your business with us via phone, and you are more than welcome to call us at any time. The Connected Home Care portal is offered as an added convenience for your family. Use it as much or as little as you like.
We use a combination of mobile and web technologies for our services. Many CCHC Companions carry smart phones and use them for this. If there is a computer in the client's house, the family sometimes approves our use to log the reports that way. Otherwise, they post the report from a computer after the shift is over.
Yes. We offer multiple family logins to help keep everyone informed.
Yes, but only if you give permission. Our authorized staff has access to your records, but you are in complete control of anyone else who sees your information.
From the Connected Home Care portal, click the tab for "Schedule." You will see a list of visit dates. If the date you want to review is not displayed, change the Start Date and End Date at the top of the list and show the dates you want. To the right of the visit you will see icons. Click the icon for "View Daily Report."
From the Connected Home Care portal, click the tab for "Schedule." You will see a list of visit dates. If the date you want to review is not displayed,change the Start Date and End Date at the top of the list and show the dates you want. To the right of the visit you will see icons. Click the icon for "Leave a message."
Yes. Our data is encrypted, and access to our system is available only to authorized employees and to your family. Financial transactions are secured using 128-bit encryption, which is standard for web e-business transactions.
Absolutely not. We do not use advertising on our site, nor do we provide your data to any third parties.
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